Frequently asked questions.

FAQs

  • We’re buzzing to help with your birth announcement signs! It’s best to book ahead for scheduled births or events to lock in your preferred delivery date. Please add this to the notes when you place your order. If it’s a surprise arrival, no worries! Place an order as soon as the baby is born, and we’ll aim to have the stork sign up within 24-48 hours. Already submitted an order? Expect an email to confirm availability and process payment via invoice. Haven’t heard from us? Give us a call at 860-912-3343, or email us at hello@specialdeliverystorkco.com. We’re here to help you celebrate your new bundle of joy!

  • Our stork signs can be rented for 5 or 7 days for birth announcements and for 1 day for events such as baby showers or Sip & See parties.

  • Yes, and it’s a great idea! We will deliver the stork yard sign with a personalized bundle for the new parents to keep. Just be sure to use the receiving family’s name and address in the shipping section of your order.

  • To make sure our stork yard signs are displayed properly and safely, we need a nice patch of grass—an open lawn with easy soil access. We can’t set up signs in areas covered with rocks, pea gravel, concrete, mulch, flower beds, raised beds, garden pots, or heavy landscaping. Plus, we steer clear of public utility boxes, water mains, and other state-owned structures. Our team will stake the sign 10 inches into the ground to make sure it’s snug and secure. We do offer stands for indoor events if that’s what you need! Got questions about the setup? Just give us a shout!

  • Nope. At delivery, we will use our best discretion if no instructions are given at purchase. At pick-up, we will leave the personalized bundle at the front door. We will not ring the doorbell or knock on the door because we don’t want to wake sleeping babies.

  • If you have a specific preference for the sign placement, please let us know when placing your order, and we will do our utmost to accommodate your request. Please note that if you are not home during the delivery, or if the desired location is not clearly marked in the yard, we cannot guarantee exact stork placement. However, we will make every effort to fulfill your request to the best of our ability!

  • Adding extra charm to your baby announcement is easy! Our sibling star signs, message signs, dog bones, and cat signs are available for $25 each. Personalize them with your own message, and they’ll be left behind as keepsakes at the end of the rental period. We offer these signs in both pink and blue so everyone can feel included in the fun. Contact us today to learn more about renting a stork yard sign and additional signs for your new bundle of joy!

  • Absolutely! We offer yard stork signs that are perfect for proud grandparents to celebrate the arrival of their new grandchild. Our stork signs can be ordered with generic bundle messaging or personalized with your grandchild’s name. These signs are a wonderful way for grandparents to share their joy and excitement with their community. Just like our other stork signs, these signs can be rented for 5 or 7 days. Let us help you celebrate the joy of becoming grandparents with our delightful yard stork signs!

  • Yes, we offer birth announcement signs for multiple births, including twins, triplets, and quadruplets! Our signs can be customized to celebrate the arrival of your precious bundles of joy. Whether you have two, three, or four newborns, our birth announcement signs are a perfect way to share the exciting news with friends, family, and neighbors. Each sign can be personalized with the names, birth details, and any other special information you would like to include. Let us help you celebrate the joy of multiple births with our special birth announcement signs! For triplets or more, please call us at (860)912-3343 to confirm the availability of the signs.

  • We serve:

    New London County ($0 Delivery Fee): East Lyme, Groton, Montville, New London, Old Lyme, Salem, and Waterford.

    New London County ($10 Delivery Fee): Bozrah, Colchester, Franklin, Griswold, Lebanon, Ledyard, Lisbon, Lyme, North Stonington, Norwich, Preston, Sprague, Stonington, and Voluntown.

    Middlesex County ($20 Delivery Fee): Chester, Clinton, Cromwell, Deep River, East Haddam, East Hampton, Essex, Haddam, Killingworth, Middlefield, Middletown, Old Saybrook, Portland, and Westbrook.

    New Haven County ($20 Delivery Fee): Branford, Guilford, Madison, and Milford.

    Hartford County ($30 Delivery Fee): Marlborough, Glastonbury, and Manchester.

  • The bundles are customized, and processing begins once an invoice is paid. However, we do offer cancellations and refunds in the case of a severe weather event.

    Circumstances in which we will not provide a refund include, but are not limited to:

    • If we are unable to gain access to a gated community due to a gate code not being provided or not working, or if the security guard refuses to grant us entry. We are unable to wait at a gate for more than 10 minutes while the guard attempts to contact the homeowner for access. It is important to make arrangements with the guard prior to the scheduled delivery.

    • If the homeowner or recipient does not allow us to set up the sign, or requests that the sign be picked up before the end of the rental period.

    • If a dog or other animal on the property threatens us or prevents us from setting up the sign.

    • If the location does not have a “traditional” lawn, defined as a wide expanse of grass.

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